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Posts Tagged ‘Amazon’

Softbooks

Monday, March 7th, 2011

It’s easy to be negative, much harder to be balanced. Everyone has an agenda, and a balanced opinion makes it harder to push. When I first commented to someone – online or off – that I thought the business model of traditional publishing was broken, I had an agenda; I was trying to justify my decision (at least to myself) to put out a print run of Make a Move myself, rather than keep submitting it to UK publishing houses of all sizes. A year or so later, I’m a lot more relaxed about my decision, for a variety of reasons, so I don’t have an agenda colouring my opinion. Do I still think the traditional publishing business model is broken? Yeah. Or, more specifically (and less flippantly) I don’t think any of the major houses have demonstrated that their models are fit to compete in the electronic realm.

But rather than be negative, I’ll try to be balanced by suggesting a fix. Saying something’s “broken” is pointless commentary unless you can state, clearly and with neither emotion nor agenda, what “fixed” is.

A couple of weeks ago, I was looking on Amazon for a book on audio mixing. I’d already bought one title for my Kindle (the well-written and professionally converted Zen and the Art of Mixing by Mixerman) but I wanted something more in-depth. A friend of mine did a degree in audio engineering, and has a load of books on the subject, but they’re all over ten years old, and a lot of the technology described within has moved on to the point of being unrecognisable, so I wanted something published within the last couple of years. I found Mixing Audio – Concepts, Practices and Tools by Roey Izhaki, and it has a Kindle edition, but I decided to go for the print copy for a few of reasons:

  • It was only £2.21 more than the Kindle version
  • It comes with a DVD, that I then won’t have to download
  • I can lend it to my friend when I’m done

The second point is just laziness on my part, but the first and third could have been predicted and negated by the publisher. The point about lending is a contentious one, as legally, I’ve bought the book for personal use, and don’t pay the publisher for lending rights. Fair enough, but it’s a bit… backwards. Many software programs allow you multiple installs within certain, fair, scenarios. I’m thinking of audio plugins from Stillwell and Cytomic, but that’s just where I’m at right now. Other, much larger, companies are moving to the same kind of thinking. And that got me thinking.

I’ve bought books that teach software or technology, read them, and each time a new version of the product is released, I’ve just read up on the changes from the website; I’ll never buy a new release of that book again. But eBooks, in their simplest form, are software. You don’t buy a full license each time a new version is released; you buy a much cheaper upgrade. And you always buy it, because you like software, and you want the latest and greatest.

I ordered the Roey Izhaki book, and I’m reading it now, but once I’ve read it, I’ll never buy a subsequent edition. It’s too expensive for the 20%-or-so of updated content you’d get in that full-price printed book. If the eBook came with updates – new editions at discounted prices to the owners of previous versions, as confirmed by your Amazon purchase history, I’d have bought it. I’d have bought it because the eBook, even at the same price, offered better long-term value. Never mind colour, or video, or embedded sounds (I can download them from the website once I pull my finger out…) upgrades to content that becomes quickly outdated are a serious value-add, at little cost to the publisher, that don’t impact future sales, of which there won’t be any anyway.

So that’s my suggestion for a new business model; find out how your customers want to use your products, and work with your distributor to allow them to do it, and pay you for the privilege.

 

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Posted in eBooks, Opinion, Printing, Publishing | No Comments »

Writing Skills, Publishing Skills, Selling Skills…

Saturday, December 18th, 2010

Over the last year, one theme that’s recurred on a regular basis is that of indie authors vs indie musicians/filmakers; as in, how come the indie directors and songwriters get the respect, and we don’t? At first I dismissed the phenomenon as a by-product of timing – the independent movements in those industries have been around, or at least visible, for longer, and they’e earned the respect through a number of breakout hit releases. I still think that’s a factor. Recently though, as I’ve been involved in indie music and film projects of my own, I’ve seen the phenomenon from the other side, and it’s given me an insight.

Anyone Can Play Guitar

No, they can’t. As a musician, you’ll find yourself hanging out with other musicians, so you get the impression that everyone has a degree of musical talent. Most people, however, don’t. Not because they lack the raw ability, but because they lack the time, desire, or opportunity to learn. And, yes, some people will never be able to play, because their brains just aren’t good at that kind of thinking.

You tell someone you play guitar, they assume you’re good. The same is true of film-making at any level. You say you shot a roller derby video, people assume you know what you’re doing and that the end result is going to be awesome (it is, by the way – Steve). They don’t assume it’s going to suck.

You tell people you write, they assume you suck.

Not Everyone Can Write

Yes, they can. Not everyone can write well, but they can write. Most people use a computer at home or at work, so they all know their way around Word. They can use a web browser to research as well as you can. They can spell – maybe.

And this, I think, is the key to the different attitudes the three creative endeavours receive. Musicians and film-makers are seen to have technical skills that non-participants don’t, so even if the song or film is bad, it’s better than anything the unskilled observer could produce, which translates into a sympathetic view of the work. Add to that the significant financial investment in producing anything that can be played on an iPod or a DVD player, and the creatives are further elevated in perceived stature. Ignoring my computer, which I use for lots of things, my basic home recording setup – including instruments – cost over £3000, and I’m not quite done yet. My writing setup cost about £40. I could write an amazing book and record a terrible song, and the latter would still be seen as the greater achievement, as anyone can write a book, but not everyone can play guitar.

Customer Perception is Out of Our Hands

No, it’s not. Producing an eBook independently is never going to require a huge cash outlay unless you pay for professional editing, typesetting and conversion, but even if you do, that value perception won’t be increased, as readers won’t know. The book will be better for it, but readers won’t know why, or how much you spent. A professional cover designer adds visible value, but there are great designers working at all cost scales, so no help there.

But writers do have skills that non-writers don’t: namely grammar and typesetting/eBook conversion. The problem is, these skills are being aggressively devalued, and the group responsible is, well, us.

I’ve read way too many blogs/tweets stating that grammar is an evolving discipline – that it’s alive – and that as long as communication is maintained, anything goes. Anyone questioning this stance is branded a grammar Nazi (gotta love the internet) but a thorough understanding of grammar is what separates a skilled written communicator from the rest of the population that don’t understand even basic sentence construction. It’s a skill that makes our book understandable to anyone, and yet we seem hell-bent on throwing it away. Is grammatically correct prose seen as elitist? Condescending? Not to me. I think classical grammar combined with stilted writing can alienate readers with more modern tastes, but that’s just style; the underpinning grammar isn’t to blame.

Formatting an eBook isn’t easy either. Uploading a Word doc to Amazon is easy, but taking control of how your text is displayed on an eReader requires time, effort, and a steep learning curve. It’s a discipline most people would struggle with, yet it’s another skill that separates skilled eBook writers from the crowd. So why do so few independent authors try to do a proper conversion, or connect with someone who can help them? Even eBooks from my favourite mainstream authors are riddled with formatting errors, so this is one area in which a writer can elevate their standing, yet so few try.

As modern, independent writers/DIY publishers, we do have skills – skills we should be proud of – but as long as we’re happy to allow their devaluation, or to actively participate in that process, readers and outsiders will continue to look down on our independent trade while lauding others.

And right now, as a reader first and a writer second, I can’t say I blame them.

 

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Posted in Music, Opinion, Typesetting, Video, Writing | 1 Comment »

Self-ish Publishing

Sunday, December 12th, 2010

I’m a big fan of self-publishing as a movement, and not just because I’m an active participant. Amazon’s recent moves to extend their reach as a content distributor can’t leave anyone in any doubt about their ultimate intentions – to eliminate the publisher from the writer-to-reader chain – but I’m not alarmed by that possibility. I’ve read some of the work of my self-publishing peers, and I know that the quality is out there. Worst case: if traditional publishing houses become marginalised, there will still be quality content for readers to buy.

The key benefit of increased access to self-published work is, in my opinion, the strength of the relationship that can be forged between author and reader. It’s the indie author’s unique selling point, and it has to be respected. In this internet age, if you’re working to build a fan base, and you take a wrong step and alienate a few readers, you’re done.

There is a fine line between DIY author and DIY publisher, and author’s need to be clear about what they’re trying to be. If you want to be a publisher, that’s great – although you’re entering a field with thousands of people who are better at it than you, and you’d better have a unique angle upon which to sell books. If you’re a self-publishing author, you have to maintain your integrity – or at least appear to – as the second you resort to typically publisher-like behaviour, such as release-windowing on key retailer websites in order to concentrate sales and reviews, the trust you’ve built up with your readers is gone.

There’s nothing wrong with being business-minded, but having “indie” status doesn’t excuse activities for which publishing corporations are regularly lambasted. Ask yourself why you chose to self-publish, and answer truthfully, as your readers will spot the lie even if you don’t. A writer with a quality, yet niche or hard-to-categorise product can justify their independence without losing respect; a “me too” publisher probably can’t, and you’ll eventually get found out.

 

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Posted in Opinion, Publishing | No Comments »

A Wider Review

Monday, November 29th, 2010

I just wrote a Goodreads review for The Lie by Chad Kultgen, and it was the first time I’ve reviewed a book and felt compelled to comment on the conversion to eBook format. I felt compelled because it was the best conversion I’ve seen since I started reading eBooks. Aside from the error-free conversion, the digital typesetter had used some intelligent formatting touches that enhanced the appearance of the text without breaking the accessible nature of the Kindle’s default formatting. After the last-but-one eBook I read, which I returned to Amazon for a refund based on the poor quality of the conversion, it was reassuring.

A friend of mine shared her first Kindle experience with me last week, and although the story grabbed her, and the Kindle as a reading experience has snagged a new convert to the eBook cause, the formatting errors annoyed her and undermined the experience. And again, this was from a big publisher.

I remember when High Definition DVDs first hit the shops; the review magazines would review the content – the film – but would also comment on the quality of the conversion from the usually-celluloid source. They don’t do it any more, as the quality is now a given, but at first, when the distributors were dredging the back catalogue for titles to convert, there were some films that just weren’t of sufficient quality.

That’s where I see us right now with eBooks; titles are being rushed out onto the digital shelves, and quality is suffering. There’s no excuse; it’s not hard to produce a quality conversion, but the impact of a bug-ridden text on the reader can be enough to see them leave the book unfinished. Which is why I’m going to be reviewing both the book (the intellectual property) and the conversion in each of my Goodreads eBook reviews from now on. And in the hope that you’ll write a review that will reassure me or warn me off from a bad conversion, I ask that all of you Goodreads reviewers do the same.

 

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Posted in eBooks, Editing, Opinion, Typesetting | No Comments »

The Face of Publishing?

Tuesday, August 10th, 2010

Within the context of a digital distribution model, it’s hard for readers to see the value a publisher adds to the process of getting a book from an author to market, which explains, to some extent, the reading public’s reticence to swallow the current baseline of new-release eBook prices. I can’t say I blame them. Publishing’s problem is the same as most creative arts; the value-add comes from intellectual property rather than raw materials. There’s nothing to show in return for their cut of the cover price.

For, um, ever… publishers have maintained this image – a faceless institution, it’s inner workings only revealed in aspirational sit-rom-coms from the US whose leads need a “serious” profession – and it’s mostly been a successful position to take. Now, though, I think it’s holding them back from evolving into the new age of publishing. In a global market in which customer loyalty is closely tied to brand, publishers have no tangible entity upon which to build a brand. Their product is branded based on the author name on the cover or the characters within, and their employees – the editors, typesetters, salesmen, marketers, designers, etc. that represent the true worth of the company – are unseen. Could you name a single editor working for one of the big six? Could someone browsing Amazon with no interest in publishing beyond the books under their mouse pointer?

Could you name a record producer?

I can name a few. They stand just behind the band when it comes to claiming responsibility for the quality of an album. Some would say they deserve more credit than that.

So why don’t book editors – their literary counterparts – command the same respect? No one, no matter how vehemently they champion the self-publishing cause – can deny the benefit of the input of a good editor. But the people working within publishing houses, specifically the big six, aren’t good editors; they’re great editors. They’re literary surgeons working at the top of their field. They can make a good book great, and a great book legendary. So who the hell are they?

As the deluge of content that self-publishing has permitted lands on eShop shelves, people are looking for curation to filter that flow. Crowd-sourced filtering will be the primary mechanism (recommendations and reviews) but there’s still a need for champions – people to identify and promote good writing. I’m not talking about tastemakers (oh, how I hate that term); I’m talking about authoritative voices. People whose opinion is established, tested and trusted. That’s the kind of value you can hang a brand on.

Yet the publishing houses still seem reluctant to open their doors – just a crack – to show us the inhabitants and workings of the chocolate factory. As marketing budgets for new books shrink, the money available to market the parent company seems tighter still.

Or is the publishing industry hiding its stars on purpose? If an editor could make an eBook a hit by offering their patronage, and a mega hit by working with a vetted, paying author directly, what’s left for a publisher to do that a freelance cover designer couldn’t?

With the need for a publisher already being questioned by many authors, what use for them would an independent, respected, branded editor with an impressive cv and an overflowing list of potential clients choose?

 

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Posted in Opinion | 6 Comments »

The Results of My eValuation

Tuesday, March 23rd, 2010

When Amazon released the Kindle application for the Mac last week, I downloaded and installed it, then went onto the store to see what was available. I wanted to see what the fuss was about. I found some bestsellers around the $10 mark (yes, I have to buy in dollars and stitch a commission when my credit card company performs the exchange) and a lot around the $0 mark. As in, a LOT of free eBooks. Guess which I bought?
Neither. I went to the Amazon UK store and ordered a couple of paperbacks instead. Seriously – I’m not just trying to make a point.
My thinking was this:
BULLET $10, with an exchange commission, is about £7 on my credit card bill. That’s almost the price of a new release paperback in Waterstones. On Amazon UK, I can get the same paperback for between £4 and £5 if I don’t mind waiting a couple of days for free delivery (and bear in mind that this is a book for my reading pile, not music or a movie; I can wait). If I don’t get the physical book to keep, I’m not prepared to pay more than half of the cover price for an eBook edition, so for an £8 print book, my eLimit is £4.
BULLET A price of $0 tells me that you don’t think your book is worth anything. I understand that writers want to build a fanbase and get “sales”, but a fanbase of people who “bought” your book for free is simply a list of people who downloaded your book. They didn’t pay for it, so there’s no compulsion to read it and extract value from it. And if you spent 2 years writing it, and don’t think it’s even worth one penny, why should they risk 10-12 hours of their time reading it when there are books to be read by authors who think their work is good enough to justify charging a fee in return for their time, writing skills and creativity? I know authors whose only goal is be as widely read as possible, and I admire that goal, but I’m not sure giving your work away for free is the way to do it. 1000 unread downloads doesn’t generate word-of-mouth. How about charging one dollar and giving the proceeds to charity (and making the charitable nature of the sale clear in the online store)? Now that would probably sell and be read.
I know that the eBook market is aimed more at customers using eReader devices, but I wanted to buy a book, and if I factor in the price of hardware, that first eBook purchase is going to cost over £200, with no guaranteed savings over the following years to cover that outlay.  And I can get the same book on Amazon UK for £4…
So, my first foray into eBooks was a non-starter. I tried, honestly I did. I looked around and read some blurbs and compared some prices, but couldn’t find a price point I was happy with for a book that interested me. I was disappointed.
So how has this affected my opinion on whether to publish Make a Move as an eBook? Find out tomorrow…

When Amazon released the Kindle application for the Mac last week, I downloaded and installed it, then went onto the store to see what was available. I wanted to see what the fuss was about. I found some bestsellers around the $10 mark (yes, I have to buy in dollars and stitch a commission when my credit card company performs the exchange) and a lot around the $0 mark. As in, a LOT of free eBooks. Guess which I bought?

Neither. I went to the Amazon UK store and ordered a couple of paperbacks instead. Seriously – I’m not just trying to make a point.

My thinking was this:

  • $10, with an exchange commission, is about £7 on my credit card bill. That’s almost the price of a new release paperback in Waterstones. On Amazon UK, I can get the same paperback for between £4 and £5 if I don’t mind waiting a couple of days for free delivery (and bear in mind that this is a book for my reading pile, not music or a movie; I can wait). If I don’t get the physical book to keep, I’m not prepared to pay more than half of the cover price for an eBook edition, so for an £8 print book, my eLimit is £4.
  • A price of $0 tells me that you don’t think your book is worth anything. I understand that writers want to build a fanbase and get “sales”, but a fanbase of people who “bought” your book for free is simply a list of people who downloaded your book. They didn’t pay for it, so there’s no compulsion to read it and extract value from it. And if you spent 2 years writing it, and don’t think it’s even worth one penny, why should they risk 10-12 hours of their time reading it when there are books to be read by authors who think their work is good enough to justify charging a fee in return for their time, writing skills and creativity? I know authors whose only goal is be as widely read as possible, and I admire that goal, but I’m not sure giving your work away for free is the way to do it. 1000 unread downloads doesn’t generate word-of-mouth. How about charging one dollar and giving the proceeds to charity (and making the charitable nature of the sale clear in the online store)? Now that would probably sell and be read.

I know that the eBook market is aimed more at customers using eReader devices, but I wanted to buy a book, and if I factor in the price of hardware, that first eBook purchase is going to cost over £200, with no guaranteed savings over the following years to cover that outlay.  And I can get the same book on Amazon UK for £4…

So, my first foray into eBooks was a non-starter. I tried, honestly I did. I looked around and read some blurbs and compared some prices, but couldn’t find a price point I was happy with for a book that interested me. I was disappointed.

So how has this affected my opinion on whether to publish Make a Move as an eBook? Find out tomorrow…

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Posted in eBooks, Opinion | No Comments »

The Road to eQuilibrium

Friday, January 8th, 2010

eBooks are an interesting concept for me, as they potentially solve a problem I have: the only way to ship books to international markets (such as the US) economically, is in bulk, and I’m not dealing in bulk, so those markets are closed to me. I’ve been looking into eBook platforms as a way into those markets, but the eBook market is barely more than nascent. If anything, it’s childlike. Any effort I put into ePublishing will yield a fraction of the return I could get by marketing my printed book in the UK. There might be a time when the market is mature enough to allow a self-publishing writer to receive a good return on their efforts, but it’s a long way off. I can see a point where eBooks and printed books will coexist, satisfying the needs of a varied readership, but I don’t think it’s as imminent as some others appear to.

The Hurdles

Before the eBook market becomes a serious contender, I can see a series of hurdles holding back mass acceptance:

  • FreeBooks. The race to the bottom has seen most books by independent or minor authors on sale for jack – $0. Trading financial remuneration for exposure, these authors/publishers have driven the market into the ground, to the point where the content has been so devalued, even if people do start charging again, it’s going to take a long time before customers are prepared to pay.
  • Loss-leading. At the other end of the scale, blockbuster titles are selling at heavily discounted prices; for example, at time of writing, the Twilight novels are selling on the Kindle store for just north of $5. This means that even if customers are prepared to pay more than nothing for a book, you’re very soon going to hit a ceiling beyond which you can’t charge. There’s no market in that gap.
  • Format Wars. A slew of new eBook readers arrived at the CES show this week, and with them comes an increasing number of conflicting eBook formats and DRM systems. I don’t know exactly how many formats, as I don’t care, which is my point. Customers don’t want to be restricted in what they can and can’t do with their content, and don’t want to be stuck with hundreds of pounds-worth of eBooks that only work on a dying platform. There has to be consolidation, and it has to happen quickly, otherwise the market will be dead before it’s started (look at what happened to HD DVD: people waited and waited to see which format would become the standard, to the point where they gave up waiting, and now the winner also the loser).
  • Publisher Acceptance. The book publishing industry is chasing its tail trying to work out how to survive in the digital real, and they’re not, in my opinion, playing it smart. When Apple launched the iTunes Music Store, they became the gatekeepers to a way around the music piracy problem; the record companies needed Apple, and as a result they got reamed on the deal. The book industry doesn’t have a problem – at least, not to the same extent – yet they seem to be elevating Amazon to a position of power. It’s not like book pirates are scanning books in their bedrooms and uploading the pdfs to torrent sites. So why are the publishing companies letting Amazon lead them in this dance? They need to work out a deal in which everyone, and not just the technology manufacturers, benefits and books, and good writing, don’t become the innocent casualties. Then they could focus on how to market and manage this new product. Of course, if the publishers realised that by joining together for a common good, they could kill off eBooks within a month by refusing to move to a digital platform. But that would be naughty.

I’m not anti-eBooks. Not really. I think eBook textbooks for students are an amazing concept, and newspapers/magazines could flourish in the digital space. And I do know a few people who read a lot and don’t want to own the paper books, and they could be a good niche market for eBook publishers. Whatever happens, I just want it to be over. All of this wrestling to establish the market, it only really harms consumers, and it seems that, as always, the media companies are fine with that.

But this is books, not pop music, and not Hollywood movies. There’s always been a certain legitimacy associated with the book industry – an element of class. How about we keep that traditional image intact, and just get this done as quickly, and as painlessly as possible?

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Posted in Opinion, Publishing | No Comments »